System Status 

Platform

We only use Dell servers in our web hosting platform. Our platform is designed to be highly redundant and all data is stored in network disk arrays.

Data is automatically synchronised between the arrays so that in the event of an array failing the remaining array continues to serve data to the servers with no downtime. Each array is also backed up each night to a separate backup cluster which is then written to tape and stored offsite.

Data centre

We utilise uninterruptable power supplies and an n+1 generator setup to ensure constant and clean energy to our infrastructure. The data centre is protected by fire suppression, monitored by CCTV both externally and internally, has 24x7x365 onsite security and the building is surrounded by an 8ft perimeter fence.

Security

We are automatically informed of new security patches via our vendor. Patches are applied within 24 hours. Our own platform is scanned each month for application vulnerabilities and we use a network scanner to identify weaknesses in our network.